Remote DBA Service

Achieve stable development and production environments on prem and in cloud while minimizing downtime 24x7

Why choose EDB Remote DBA Service?

24x7x365 Postgres Support

Leverage team of certified Postgres DBAs with 10+ years of experience, available 24x7x365

Get continuous monitoring of CPU usage, memory, connections, replication, bloat and more. When an event occurs, we take action—often before you even know a problem exists.

Experience ultra-responsiveness, with response times as short as 15 minutes for urgent issues

Work with a primary technical contact assigned to you who becomes intimately familiar with your environment, systems and team

Benefit from our expertise in cloud, on-premises and hybrid environments, including those on Azure VM, AWS EC2 and Google

Optimize Postgres Performance

Run faster, Use Resources More Efficiently

Remote DBA will help optimize database performance through table partitioning, query optimization, index creation, DB, tooling, OS parameter optimization and more to improve response times.

Increase Productivity

Proactively manage routine tasks such as backups, upgrades and security patches, giving you peace of mind and enabling your team to focus on strategic activities

From installing and configuring Postgres with appropriate security and sizing to optimizing it for development, test and production environments, your Remote DBA can do it all.

Savings and ROI

Experienced Remote DBAs proactively address issues before they become problems, reducing future issues and downtime

Reallocate resources to strategic initiatives that improve efficiencies, reduce costs and generate revenue

Plan Options

A minimum annual subscription of 4 database instances is required for Remote DBA services.

What's included?	RDBA On Premises	RDBA Cloud
Planning and Communications
EDB Primary Remote DBA contact
Certified Postgres DBA team
Database best practices advice
Connection pooling best practices
Weekly status meetings and reports on ongoing environment health and activities
Quarterly strategic reviews on trends, uptime, business alignment, opportunities
Customer EDB portal access (knowledge base)
Monitoring and real time alerts
24 x 7 monitoring
Automated monitoring implementation
Real time alerting across multiple dimensions
Customized alert thresholds
Monthly Trend analysis on capacity/space, load, lag
Proactive remedy of alerted issues
Escalation management, if required
Evaluation of database upgrades, updates and patches
Read scalability and load balancing advice
Backup and Disaster Recovery
Disaster recovery planning guidance
Production backup verification	4/year	4/year
Set up Point-in-Time recovery, if needed
Maintenance and Installation
Install Postgres database instances, if needed
Apply patches, updates and upgrades
Set up one Dev/Test environment per Production environment
Establish one read replica per Production instance	Streaming
Table partitioning
Vacuum
Postgres user management
Catalog corruption check
Performance
Comprehensive performance optimization	Regular Proactive Health Scan	Annual
Database parameter tuning
Table maintenance and vacuum optimization
Query performance optimization guidance
Index maintenance and efficiency
Maintain high availability architecture
Capacity planning
Security
User/Group security configuration and maintenance
Encryption and secured access best practices